How to submit an Access to Information or Personal Information Request

The Access to Information and Privacy Online Request Service offers a convenient way to submit a request through a portal for:

• an Access to Information Request
• a Personal Information Request

This service:

• enables individuals to make an online request for information that is held by a government institution;
• eliminates the need to print, scan, and email or mail a form to an institution; and
• allows for the secure transmission of sensitive documents such as identification for privacy requests.

Submit request online

If you are unable to access the portal, requests may be submitted by using the Access to Information Request Form (PDF | HTML) or the Personal Information Request Form (PDF | HTML).

When making a request by mail, forms must be printed, completed, and mailed to the CRRF Access to Information and Privacy Coordinator.

Instructions when submitting an Access to Information Act Request

Formal requests under the Access to Information Act must:

• Be in writing (email requests cannot be accepted);
• Be signed by the requester and dated;
• Include the name, address, and a telephone number and/or email address where the requester can be contacted between 9 a.m. and 5 p.m. on weekdays;
• Include a $5.00 application fee made payable to the Canadian Race Relations Foundation (not the Receiver General of Canada). Payment can be made by cash, cheque or money order; and
• Include sufficient detail to enable the CRRF to identify the records that are being requested. Examples include, but are not limited to, time periods, file names, report titles, departments, names of employees, etc.

Please note: We may request additional information to verify your identity. Only Canadian citizens, permanent residents, or any individual or corporation present in Canada can make requests under the Access to Information Act.

For additional information on how to prepare and submit a request under the Access to Information Act, contact the CRRF Access to Information and Privacy Coordinator.

Instructions when submitting a Personal Information Request

Formal requests under the Privacy Act must:

• Be in writing (email requests cannot be accepted);
• Be signed by the requester and dated;
• Include the name, address, and a telephone number and/or email address where the requester can be contacted between 9 a.m. and 5 p.m. on weekdays;
• Include sufficient detail to enable the CRRF Access to Information and Privacy Coordinator to identify the records that are being requested; and
• Information to verify your identity. To protect personal information, the Privacy Act requires that you provide adequate identification to CRRF before access to personal information is provided.

Please note: There is no application fee for Personal Information Requests.

For additional information on how to prepare and submit a request under the Access to Information Act, contact the CRRF Access to Information and Privacy Coordinator.

Correction Forms

Requests for correction to your personal information may be submitted by using the Record Correction Request Form (PDF | HTML). There is no application fee for submitting Correction Requests.

When making a request by mail, forms must be printed, completed and mailed to the CRRF Access to Information and Privacy Coordinator.